UPDATE 2 December 2022: Trustdex's site is dead. The company was last active with a Tweet posted back in 2019, suggesting the company has been offline for some time. There is nothing official from Trustdex's team, nor has anything been posted online from previous users or staff.
Accordingly, we have marked the platform as "dead" in our Exchange Graveyard.
To find a reliable exchange where you can start an account, just use our Exchange Filters and we'll help you find the right platform for you.
What is Trustdex?
Trustdex is a Vietnamese cryptocurrency exchange. It has been active since 2019.
Trustdex Mobile Support
If you would like to do your trading while on your phone, Trustdex makes this possible. You can download the Trustdex app from both Google Play and App Store. Most people prefer to do their crypto trading on their desktop, but don’t let anyone else tell you what to do.
Trustdex is only open to users from Australia, Bangladesh, Cambodia, China, Singapore, Japan, Indonesia, South Korea, Hong Kong, India, Taiwan and Germany. Or rather, you need to submit a phone number from any of those countries when registering at the exchange. Isn’t that an odd list of countries? Sure, Australia and the biggest Asian countries, we get that. But Germany? Why Germany and not any other European country? I guess we’ll never find out.
In any event, if you’re not from any of the abovementioned countries (or have a cell phone from any of the abovementioned countries), you can’t use Trustdex. Don’t be too sad though, there are many other venues that offer the type of trading this exchange does. Use our Exchange Finder to find out which alternatives you have.
What we find very interesting with Trustdex is what they write in the very bottom of their page:
“TRUSTDEX.IO is a partnership with Gdax. All rights reserved. UK registered number is 10974027”
No further detail as to the partnership with Gdax is presented. Hmm…
Trustdex Trading View
Different exchanges have different trading views. And there is no “this overview is the best”-view. You should yourself determine which trading view that suits you the best. What the views normally have in common is that they all show the order book or at least part of the order book, a price chart of the chosen cryptocurrency and order history. They normally also have buy and sell-boxes. Before you choose an exchange, try to have a look at the trading view so that you can ascertain that it feels right to you. The below is a picture of the trading view at Trustdex (when not signed in obviously):
Trustdex Trading fees
This cryptocurrency exchange doesn’t charge different fees between takers and makers. Their fee model is instead something called a “flat fee model”. Trustdex offers a flat trading fee of 0.25%. This is in line with the global industry average but a bit on the high end for Asian cryptocurrency exchanges.
Trustdex Withdrawal fees
Trustdex charges a withdrawal fee amounting to 0.0005 BTC when you withdraw BTC. This is around 40% lower than the industry average, as the industry average is arguably around 0.0008 BTC per BTC-withdrawal. Accordingly, the withdrawal fee charged by this exchange is quite competitive.
At this trading platform, you can deposit through both wire transfer and credit cards. This can be helpful especially for newer crypto investors.