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FAQ

Why did you create Cryptowisser?

We want the cryptocurrency market to be available on equal terms to everyone. The obstacles of choosing the right exchange, the right wallet or to navigate among the thousands of coins etc., might seem insurmountable to most new investors, but is difficult also for experienced investors. We want to help both new and experienced cryptoinvestors with overcoming such obstacles. That is why we created Cryptowisser. For more information on Cryptowisser's origin, read this blog post.

Have you listed all coin exchanges in the world?

Hardly… But we have listed more coin exchanges than any other site in the world! We have over 570 cryptocurrency exchanges in our list that are or have been the leaders in the industry in terms of users and trading volumes. So, even if we do not have every single coin exchange in the world on our website, we have at least double the amount than any of our peers.

How have you obtained the information on the exchanges/casinos and other parties listed on your website?

We have obtained the information through the exchanges' (and other parties') respective websites, through contact with representatives from the exchanges (and other parties), and – in a few cases – through using the exchanges (or other relevant services) ourselves.

How do you make money?

When we have helped you choose e.g. an exchange, card or wallet through our comparison table or finder tool, and you start using such entity, they give us some “thank you-money” (affiliate commission) for providing them with a new customer. The exchange, card or wallet companies that we have affiliate agreements with are also grouped together and placed in the top of their relevant lists. We also make money through ads.

Who owns Cryptowisser?

Cryptowisser is fully owned by its employees! Cryptowisser has no ownership interests in any of the exchanges, casinos, wallets, cards or merchants listed on the site.

I represent a company that wants to be listed at your website. What should I do?

Please contact [email protected] and provide us with the information we list for the other entities in the comparison table. It’s as easy as that!

I represent a company listed on your website and certain information is obsolete/incorrect. How can I change such obsolete/incorrect information?

Please contact [email protected] with the updated/correct information and we’ll update quicker than the speed of light! Maybe not quicker, or even close to as quick, but we will do it at least. Quick.

Do you have an app?

No, we don’t. But if you would really really want us to have one, please let us know at [email protected] and we’ll consider it!

What does Cryptowisser really mean?

Cryptowisser is a take on the German word "besserwisser", which roughly translates into "know-it-all". So we are a "crypto know-it-all", at your service!

If I represent an exchange that becomes listed on your site, will I be listed forever?

Normally, yes. However, if the exchange is exposed as a scam or is closed down, the exchange will be moved to the Exchange Graveyard.

If I have submitted an article or press release for publication, will it be on your site forever?

The normal period of display on our site is 12 months (unless otherwise agreed). However, if we have received an article from a contributor which turns out to promote, link to, or in any other way endorse a product or service which has been exposed to be a scam, such article (or the relevant content in such article) will be removed. If the article has been paid for (for instance, a press release), and later turns out to be promoting, linking to or otherwise endorsing a product or service which has been exposed to be a scam, there will be no refunds.  

How do you prevent abuse of the user score rating?

There is a manipulation risk when ranking by user scores. Regardless, we feel that ranking by user score is the most democratic approach. We have a system which monitors all parties' respective user scores, and if we see that e.g. an exchange has received a 5-star rating from someone with a certain IP-number, and that 20-30 other exchanges have received 1-star ratings from someone with the same IP-number, we reserve the right to roll back these user scores to ensure accuracy and fairness in the rating system. We are continously improving and enhancing this monitoring system.